Refund and Return Policy
Thank you for shopping at Dr Sebi Healing Teas. We want you to be completely satisfied with your purchase. If you are not satisfied, we are here to help.
1. Returns
You have 30 days from the date of purchase to return an item for a full refund. To be eligible for a return, your item must be unused and in the same condition that you received it.
2. Non-Returnable Items
Certain items are non-returnable, including opened teas and supplements for health and safety reasons.
3. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.
4. Shipping Costs
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
5. Exchanges
If you received a defective or damaged item, please contact us for an exchange.
6. Contact Us
For any questions regarding returns or refunds, please contact our customer service team.